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Industries / Beauty & wellness

Founding customersLumina by Backgen

The salon system that knows a colour takes three steps

Most booking tools treat a visit as one block of time. Lumina books each step: who applies, how long it processes, which chair or room it needs. The time your stylist is free while colour develops becomes time you can sell.

Ready now. We are welcoming our first customers and setting each one up personally.

What it does

Built around how salon & spa businesses work

Visits built from steps

Each service is a blueprint of steps with its own duration, provider and station. Processing time frees the stylist, and that gap can be booked.

A floor board for the day

See the day by stylist or by station. Walk-ins, the waitlist and running-late visits live on the same board.

Online booking

Clients choose services and see real openings that respect steps, stations and staff skills. Deposits and no-show fees follow your policy.

Point of sale

Services and retail on one ticket, with tips, tax, split payment and gift cards.

Client records that matter

Colour formulas, patch tests, allergies, consent forms and before-and-after photos sit on the client, not in a notebook.

Memberships, packages and gift cards

Recurring memberships, prepaid packages and gift cards with the balance tracked as money you owe.

Retail and back-room stock

Track what you sell and what you use, with low-stock alerts and purchase orders.

Marketing and reviews

Targeted campaigns with opt-out handling, and review requests tied to a real visit.

Your words

It speaks your trade

No generic labels to decode. Every screen uses the words you and your team already say out loud.

  • Client
  • Stylist
  • Visit
  • Station
  • Membership

Your assistant

Just ask

Skip the reports. Ask a question in plain English and get an answer from your own records. It never changes anything without your say-so.

  • Which clients have not rebooked in 90 days?
  • What were our top services by revenue last month?
  • Draft a win-back message for lapsed colour clients.

What is included

  • Booking & scheduling
  • Point of sale
  • Payments
  • Memberships
  • Stock
  • Forms & consents
  • Marketing
  • Messages
  • Reports
  • Assistant

See Lumina on a demo business

A 30-minute walkthrough on a sample business like yours. No slides, no pressure.